Last Updated: December 2025 • We are committed to protecting your privacy and data security.
Summary: This Privacy Policy explains how ReplyzeAI collects, uses, and protects your personal information when you use our real estate AI automation services. We process email content to provide AI-generated responses, but we do not sell your data to third parties.
ReplyzeAI ("we," "us," or "our") is committed to protecting the privacy of real estate professionals who use our AI-powered email automation and transaction management services. This Privacy Policy applies to information we collect when you use our website, mobile applications, and services (collectively, the "Services").
By using our Services, you consent to the collection, processing, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
Service-Specific Information: Our Services involve processing email content to generate AI-powered responses. We only access and process emails you explicitly connect to our service (via Gmail OAuth or SMTP/IMAP configuration). We do not access other emails in your account.
When you register for an account or use our Services, we collect:
When you use our Services, we automatically collect:
We may receive information about you from:
Sensitive Data Notice: Our Services may process sensitive information including client contact details, property information, and transaction terms. We implement additional security measures for such data and only process it as necessary to provide our Services.
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Provide and maintain Services | Account info, email content, transaction data | Contractual necessity |
| Generate AI responses and documents | Email content, templates, transaction context | Legitimate interest |
| Process payments and subscriptions | Payment information, billing details | Contractual necessity |
| Send service notifications and updates | Email address, account preferences | Legitimate interest |
| Improve and optimize Services | Usage data, analytics, feedback | Legitimate interest |
| Comply with legal obligations | All information as required | Legal obligation |
AI Processing: When you use our AI email response feature, we process email content through machine learning models to generate contextually relevant responses. This processing happens in real-time and the content is not used to train general models without explicit consent.
We share your information when you direct us to do so, such as when integrating with third-party services you authorize.
We share information with third-party vendors who perform services on our behalf:
We may disclose your information if required by law, such as to comply with a subpoena or similar legal process.
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We Do Not Sell Your Data: ReplyzeAI does not sell, rent, or trade your personal information to third parties for marketing purposes. We only share information as described in this Privacy Policy.
We implement industry-standard security measures to protect your information:
For email content processed through our AI systems:
We have established procedures to respond to data security incidents. In the event of a breach, we will notify affected users and regulatory authorities as required by law.
We retain your information for as long as necessary to provide our Services:
You can request deletion of your information by:
Backup Retention: Deleted information may persist in backup systems for up to 30 days before being permanently removed. Some information may be retained longer if required by law or for legitimate business purposes.
If you are in the European Economic Area, you have additional rights under the GDPR:
If you are a California resident, you have rights under the CCPA/CPRA:
To exercise these rights, please contact us using the information in Section 13. We will respond to your request within 30 days.
You can control cookies through your browser settings. However, disabling essential cookies may affect Service functionality.
Manage your cookie preferences below:
Our Services may contain links to or integrate with third-party services. This Privacy Policy does not apply to those services. We encourage you to review their privacy policies.
Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
We are based in the United States and process data in the US. If you are located outside the US, your information will be transferred to and processed in the US.
Data Transfer Mechanisms: We use appropriate safeguards for international data transfers, including Standard Contractual Clauses approved by the European Commission and adherence to Privacy Shield principles (where applicable).
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and, if appropriate, sending you an email notification.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Update History: We maintain a history of Privacy Policy changes. Previous versions are available upon request.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
For GDPR inquiries from EU residents, contact our EU representative: